Training & Development Officer
AI Summary
A Training & Development Officer supports design, delivery, and continuous improvement of learning programs across the organization, including onboarding, e-learning, and LMS management.
About this role
We provide reliable solutions and build ** trusted relationships** with our customers.
Through **innovative services **, we meet today’s energy demands while preparing for the challenges of tomorrow.
As Greece’s **first multi-service provider **, we seamlessly combine ** energy and telecoms **, creating a unique ecosystem of value and convenience to our customers.
Recognized **for a 3rd consecutive year as a Great Place to Work **, we are proud of our people and our culture of excellence.
We are not just keeping up with the future – we are leading the way, setting the standard, and shaping what comes next.
As part of its development Volton strengthens its human resources in Athens and seeks a ** Training & Development Officer **.
The Training & Development Officer is a member of the ** Employee Learning & Development team** within ** HR** and contributes to the training and development of employees across all stages of the employee lifecycle.
The role supports the design, implementation, and continuous improvement of the organization’s learning initiatives by leveraging modern learning tools and practices.
Responsibilities
- Deliver training programs (induction and refresher trainings) on topics such as products/services, soft skills, and systems, ensuring a high-quality learning experience and alignment with business unit needs
- Participate in Learning & Development projects across the organization (e.g. onboarding, skill development, compliance initiatives), from design through implementation
- Contribute to the design and development of training materials (classroom and e-learning), aiming to create modern and effective learning experiences
- Utilize the LMS platform as a core learning tool for managing, delivering, and monitoring training activities (learning paths, user experience, reporting, progress tracking)
- Monitor the effectiveness of training initiatives through KPI analysis and participant feedback evaluation
- Collaborate with internal stakeholders to identify, prioritize, and address training needs
- Contribute to the continuous improvement of learning processes, tools, and overall learning experiences
Requirements
- 3+ years of professional experience in a Training & Development or training-related role, with active involvement in the design and delivery of training programs
- Experience in the design, coordination, and evaluation of training and/or development initiatives
- Familiarity with Learning Management Systems (LMS) for the design, delivery, and development of training programs
- Bachelor’s degree in a relevant field (e.g. Business Administration, Human Resources)
- Very good knowledge of MS Office applications (especially PowerPoint)
- Excellent command of the English language
Personal Skills
- Excellent communication skills and ability to collaborate effectively with different departments and organizational levels
- Strong organizational skills combined with the ability to effectively transfer knowledge and enhance the learning experience
- Results-oriented mindset with a focus on achieving high-quality and measurable outcomes
Benefits
- Competitive salary package aligned with your experience and expectations
- Hybrid working model offering flexibility and work life balance
- Private health insurance and a range of corporate benefits & perks (half-day work on birthday, early Fridays in Summer and a variety of team-building activities)
- Continuous learning culture with ongoing training and development opportunities
- A dynamic, human-centric and high-performance work environment
- Modern office spaces designed to enhance productivity and comfort
Don’t miss the chance to join a **Great Place to Work–Certified ** company that fosters a positive work environment and is proudly recognized as a ** Best Workplace for Women 2025 ** . Embracing an ** employee-first culture ** , we put people at the heart of everything we do; an approach honored with a ** Silver Award ** for ** Employee-Centric Culture ** and a ** Silver Award ** for ** Best Onboarding Initiatives ** .
All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our sitevolton.gr
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