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Training Lead

WashingtonOn-site

AI Summary

Leads training strategy and delivery for federal clients undergoing large SAP S/4HANA greenfield transformations, managing a team of training developers and using digital adoption platforms to drive adoption and capability.

About this role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

You are:
An experienced force for change. You know that government agencies must change to deliver on mission-critical initiatives, and you know how to help agencies do that. You’ve got the skills, tools, and know-how to help the federal government remake themselves from top-to-bottom to be more nimble, more capable, and more productive. And you’re someone that people look to for advice and guidance. You’ve done this plenty of times and it shows in how you help people on your team do their best, so your clients get the best advice.

The work:

Lead clients through the transformation process that will make their agencies more capable by focusing on alignment, ability and adoption
Develop human-centered strategies for training that are agile, actionable, and ready for the digital world
Translate strategic direction and mission objectives established by clients into holistic training strategies
Design training strategies that will help adjust to the future of work and new ways of working
Lead a team of high performing training developers to execute on your client’s training strategy
Demonstrate prior experience leading training work for large SAP (preferably S/4HANA) greenfield transformations
Use industry-leading training tools and methodologies including:
- WalkMe Digital Adoption Platform
- WalkMe Learning Arc
- Engagement, collaboration, and facilitation tools like Mentimeter
- Experience design using personas and informed by organizational analytics
Contribute to Accenture Federal Services’ business development efforts and to our Human Capital practice by:
- Helping with market research, points-of-view, capability development, thought capital, and knowledge management
- Collaborating on proposals
- Building trusted client relationships

Here’s what you need:

Bachelor’s Degree or equivalent experience
7+ years’ experience in 3 or more of the following areas:
- Training Leadership
- Project Management
- Change Management
- Training Capability
- Agile Change
- Training Analytics
- Design Thinking
3+ years working as a Training Lead on an SAP (preferably S/4HANA) greenfield transformation
2+ years working with WalkMe Digital Adoption Platform and/or WalkMe Learning Arc
Hands‑on experience configuring and governing a digital adoption platform (e.g., WalkMe DAP) and authoring in‑app guidance
Strong eye for instructional design quality and consistency

Bonus points if you have:

Experience working as a consultant on change management
Certified Change Management Professional (CCMP) Certifications or PROSCI
Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Piktochart, Camtasia, SnagIt, and Articulate 360 to accelerate learning and adoption

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$109,500—$213,500 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Skills

Adobe Creative CloudAgileArticulate 360CamtasiaChange ManagementDesign ThinkingMentimeterPiktochartPowToonProject ManagementSAP S/4HANASnagitTraining AnalyticsWalkMe Digital Adoption PlatformWalkMe Learning Arc

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