Posted 22 days ago
Transportation Manager
AI Summary
Manages day-to-day transportation operations, including driver management, load planning, and customer service to ensure satisfaction and meet KPIs.
About this role
The Transportation Manager is responsible for day to day transportation operations. This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting, equipment maintenance monitoring, and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators established by the Dedicated Logistics Manager, Operations Manager and our customer.
Responsibilities:
- Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, safety and equipment issues, etc.
- Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
- This is done using the AS400 computer system, Qualcomm satellite, face-to-face communication, and phone.
- Understand and adhere to our customer’s dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
- Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors.
- Work closely with Dedicated Manager and/or Operations Manager to fill and maintain a full board of drivers.
Qualifications:
- A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred
- Six months to one year of supervisory experience preferred.
- Strong organizational skills, proven management ability, and skill in operating a computer terminal
- and satellite communications system required.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
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