Travel Sales and Operations Executive

Travel Sales and Operations Executive

PurpleRain is "special" because of its people – the quality of the team is outstanding. We take great pride in our people, who are our most valued asset.

PurpleRain is a small company with a big ambition, focused on delivering innovation and results.

PurpleRain delivers fierce digital strategies, analyses and marketing tactics to aspiring, driven brands with a burning desire to compete. Poised to help you strike at the right moment, we create, implement and measure outcomes-based strategies that produce quantifiable results and challenge the status quo.

• Making quotation, travelitineraries, tour packages, costing to the customers
• Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority.
• Communicating with suppliers & service providers
• Answering Calls both In-bound and Out-bound
• Follow up with clients by phone/email about their queries.
• Keeping track on documentation, payments.
• Follow-up with customers for feedback about their experience of the tour and service
• Follow the set SLA and guidelines
• Meet the set target

Qualifications

• Bachelors in Commerce/Tourism/Arts +
• 1+ Year Experience in holidays and travel industry
• Excellent communication skills
• Should be multi-lingual
• Ability to ask open-ended questions and uncover information
• Ability to work as part of a team
• Well organized, meticulous attention to detail with ability to multi-task