Jobless Developer
Daniels Health logo
Daniels Health

Posted 15 days ago

Open

Traveling Field Service Representative - 6908

DetroitOn-siteFull-time

AI Summary

Inspects and services products at assigned hospitals, maintains inventory, exchanges containers, and provides frontline customer service for Daniels Health.

About this role

Daniels Health is searching for a customer service oriented individual to join us as a Traveling Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels.
The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!

What will your job involve?

  • Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
  • Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
  • Maintaining adequate inventory levels of container stock at a location and department level
  • Clear communications and strong relationship management with hospital staff and Daniels staff
  • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
  • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
  • Ensuring staging area is neat and orderly after entering and before leaving the facility
  • Standing and walking for a significant part of the day
  • Lifting containers weighing up to 40 lbs
  • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
    • Working at:

    Corewell Health Taylor and Corewell Health Grosse Pointe

    Taylor (M, W, F) - 10000 Telegraph Rd., Taylor, MI 48180

    Grosse Pointe (T, Th) - 393 Notre Dame St., Grosse Pointe, MI 48230

    Likely 5:30am-1:30pm

    Sharps, Chemo, Haz, possibly controlled substance.

    Installing early October!!!

    What are we looking for?

  • COVID-19 considerations: Willingness to be COVID vaccinated necessary!
  • Personal transportation to and from multiple locations!
  • Someone with a can-do attitude who is committed to delivering high standards of customer service with the ability to liaison with key internal and external stakeholders. The ideal candidate will have previous experience working in a labor-intensive job and previous supervisory responsibilities. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time. No previous experience working in healthcare required. We’ll show you the ropes!
  • If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!

    • Why work for us?

  • Job stability – as an essential service to healthcare we are non-seasonal and recession proof
  • Opportunities for overtime – we always need extra hands on deck so overtime opportunities are plentiful
  • Consistent work hours – Monday – Friday
  • Benefits – Medical, Dental, and Vision Insurance (Your Medical, Dental and Vision benefits are effective on DAY ONE. All other benefits are effective 1st of the month following 30 days of employment). Paid Short-term disability ($0 cost to you!). Company sponsored life insurance. Accident Insurance and Voluntary long-term disability options!
  • Permanent position – This is a Full-time permanent role of 40-45 hours per week
  • Competitive salary – This position is offering a starting rate of $20-22 per hour!
  • Safe work environment – We supply above and beyond the standard PPE protocols for safe handling of medical waste – find out more about how we protect you at https://www.danielshealth.com/covid-19-

    • Skills

    Chemotherapy Waste HandlingContainer Exchange ProceduresControlled Substance HandlingCustomer ServiceEscalation ProceduresHazardous Materials HandlingHealthcare Waste SegregationInventory ManagementPPE ProtocolsRelationship ManagementSharps HandlingSmartphone Usage For Field Service

    Explore related jobs

    More jobs at Daniels Health

    Jobs in Detroit

    Browse these categories

    Customer Service JobsHazardous Materials Handling JobsInventory Management JobsRelationship Management JobsJobs in Detroit

    Market data for this role

    All reports →