TSC - Senior Manager

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

2. Role: Procurement Proposals & Client Solutions SpecialistThis role sits within the central Proposals team and supports global RFPs, solution design, and strategic sales enablement for procurement intelligence and analytics offerings. The ideal candidate enjoys structured thinking, cross-team collaboration, and crafting clear, compelling client-ready sales collateral and proposals.Key Responsibilities:• Lead end-to-end proposal/RFP across multiple opportunities• Independent in all aspects related to front-ending client conversations to gather requirements, business challenges, etc. and the corresponding decision-making, including asking the right questions to clients to build the optimal solution• As a client solutions lead, develop right solution design that addresses the client’s problems and articulate value propositions and create end-to-end proposal• Work on short turnaround as well as complex client business problems, and solution them by understanding the client requirements, envisioning step-by-step project execution, and estimating the project cost through right scoping exercise• Work in conjunction with internal stakeholders (sales, SMEs, category experts, solutions teams, etc.) and proactively communicate and liaise with them to devise optimal solutions for clients’ business problems across industries and functions• Draft and refine proposal content, case studies, capability summaries, and client presentations• Maintain content libraries, templates, and best-practice frameworks• Ensure high-quality, on-time proposal submissions under tight deadlines

Qualifications

Preferred Skills & Experience• 10-15 years of total experience with minimum 8-10 years of experience in proposals, client account management, or business research, preferably in procurement intelligence.• Strong verbal and written communication to front-end conversations with clients, sales folks, collate inputs from VP+ internal stakeholders• Strong storytelling and ability to craft client problems into clear, structured solutions.• Good understanding of the sales cycle, RFP processes, and stakeholder coordination.• Proficiency in PowerPoint and Excel; ability to create client-ready materials.• Exposure to procurement research, market research, or consulting would be preferred.• Superior problem solving abilities, strong business acumen, perseverant and collaborative, and ability to handle multiple tasks• Excellent business research skills, understand research objectives based on client type and be comfortable with effort estimation, timelines, scoping, and client engagement (including emails and calls)• Analytical thinking and comfort working with unstructured client problem statements.• Ability to work independently under pressure and manage multiple concurrent deadlines.