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UK - People Coordinator

Mansfield, UKHybrid

AI Summary

A People Coordinator supporting day-to-day HR operations for a 2000-person workforce, handling employee lifecycle processes, payroll and compliance collaboration, parental leave and sickness management, risk assessments, and well-being initiatives.

About this role

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The Position

We are looking for a People Coordinator to support the successful day-to-day operations and contribute to the growth of one of our client accounts. This role is key to delivering a seamless employee experience, keeping our people operations running smoothly, and helping build a culture where everyone feels valued and supported.

Travel Required: Occasional travel to client sites or medical appointments may be required.

Salary: £28,000 per year (depending on experience)

Key Responsibilities

  • Support HR operations for a workforce of 2000 workers across multiple client sites.

  • Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review.

  • Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management.

  • Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing

  • Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury.

  • Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay

  • Handle post-maternity leave arrangements, including holiday management and reintegration plans

  • Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses

  • Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation

  • Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated

  • Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed

  • Maintain accident records and follow up on necessary reports and meetings

  • Support continuous improvement efforts related to employee well-being and workplace safety

  • Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support

  • Assist in preparing HR reports, audits, and compliance checks

  • Ensure accurate record-keeping in line with data protection and labour laws

  • Support diversity, equity, and inclusion initiatives, including mental health first aid

A successful candidate will have :

  • A relevant HR qualification (e.g. CIPD Level 3 or above)

  • A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management

  • Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides)

  • Strong communication skills, both written and verbal

  • Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers

  • The ability to quickly adapt to changing priorities and multitask effectively

  • A detail-oriented and problem-solving mindset, especially when working under pressure

  • A proactive approach to employee support and case resolution

  • Strong organisational skills and experience using trackers, systems, and documentation tools

  • Skills

    Absence/case ManagementBambooHRGoogle DocsGoogle SheetsGoogle SlidesGoogle WorkspaceHR AdministrationHRISParental LeaveRisk AssessmentsSMPSSP

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