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Posted 3 months ago

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Unit Head

Shivamogga, Karnataka, IndiaRemoteFull-time

AI Summary

Leads day-to-day operations of a multi-specialty healthcare facility, overseeing OPD, IPD, admissions, billing, patient services, and cross-functional coordination.

About this role

This role is not for 2070 Health.

We are looking for an experienced and dynamic Unit Head – Operations to lead the day-to-day operations of a multi-specialty healthcare facility.

Key Responsibilities

  • Oversee end-to-end hospital operations including OPD, IPD, admissions, billing, discharge, and patient services.
  • Ensure exceptional patient experience by addressing concerns, improving feedback scores, and maintaining service excellence.
  • Drive operational efficiency, quality standards, accreditation compliance, and patient safety initiatives.
  • Lead cross-functional teams, manage departmental performance, and ensure seamless coordination between clinical and non-clinical departments.
  • Monitor facility management, housekeeping, maintenance, and overall hospital administration.
  • Analyze operational metrics, implement process improvements, and drive cost optimization initiatives.
  • Support business growth through new partnerships, insurance collections, digital marketing coordination, and revenue enhancement initiatives.
  • Collaborate with leadership on strategic planning, staffing, performance management, and continuous improvement programs.

Requirements

  • MBA / MHA in Hospital Operations, Healthcare Administration, or a related field.
  • 10+ years of hospital operations experience, including leadership and team management responsibilities.
  • Strong understanding of hospital workflows, patient care processes, quality standards, and healthcare compliance.
  • Excellent stakeholder management, problem-solving, communication, and people leadership skills.
  • Proficiency in hospital management systems and MS Office.

What We're Looking For

  • A proactive leader with a patient-first mindset.
  • Strong operational and administrative expertise.
  • Ability to drive performance, quality, and business growth in a fast-paced healthcare environment.

Experience: 10+ Years

Qualification: MBA / MHA

If you are passionate about healthcare operations and leading high-performing teams, we'd love to connect with you.

Skills

Accreditation ComplianceHospital Management SystemsMS OfficePatient SafetyProcess ImprovementQuality StandardsRevenue CycleStakeholder Management

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