Posted 3 months ago
UNIX/DB
Salt Lake City, UT, United StatesRemoteFull-time
AI Summary
The UNIX/DB Support role provides application support on Unix and database platforms, handling and managing incidents, communicating with users and stakeholders, debugging issues, coordinating fixes with L3, and driving resolutions to reduce failures.
About this role
UNIX/DB
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
- Application Support experience with working knowledge on Unix, database, and basic
- knowledge on any programming Language like JAVA/C++/scripting language etc.
- Good communication with analytical and problem solving skills
- Ability to handle/manage incidents and effectively communicate with users, application
- owner and senior stake holders across all areas
- Identify recurring failures, Debug or Deep Dive in to the cause of the Issue, Identify
- Impact, Manage Escalation or Incident
- If there is a Bug in existing code (Providing Line of Code that cause the failure), escalate
- to L3 for a Fix
- Or Identify if it is a Migration Issue and Coordinate the Fix
- Drive Issues to resolution with L3 and reduce/eliminate the # of Failures
- Follow the L3 escalation process
Qualifications
Basic Qualifications :-
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of experience within the Information Technologies.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Full-Time Permanent job opportunity for you.
- Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD, TN Visa & H1B Consultants please.
- Please mention your Visa Status in your email or resume.
Skills
C++DatabaseJavaScriptingUnix
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