Posted 3 months ago
UNIX/DB
AI Summary
A Support role handling application incidents, coordinating with users and stakeholders, debugging issues, and driving resolution using Unix and database knowledge.
About this role
UNIX/DB
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
· Application Support experience with working knowledge of Unix, database, and basic
knowledge of any programming Language like JAVA/C++/scripting language etc.
· Good communication with analytical and problem-solving skills
· Ability to handle/manage incidents and effectively communicate with users, application
owner and senior stake holders across all areas
· Identify recurring failures, Debug or Deep Dive into the cause of the Issue, Identify
Impact, Manage Escalation or Incident
o If there is a Bug in existing code (Providing Line of Code that causes the failure), escalate
to L3 for a Fix
o Or Identify if it is a Migration Issue and Coordinate the Fix
· Drive Issues to resolution with L3 and reduce/eliminate the # of Failures
· Follow the L3 escalation process
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is aFull-Time & Permanent jobopportunityfor you.
2.OnlyUS CitizenGreen Card Holder GC-EAD, H4-EAD L2-EAD can apply.
3.No OPT-EAD, H1B & TNcandidates please.
4.Please mention yourVisa Statusin youremail or resume.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.