User Experience Researcher II
BostonOn-site
AI Summary
User Experience Researcher II at WHOOP plans and executes qualitative and quantitative research across product areas, synthesizes findings, and partners with cross-functional teams to inform product decisions and member experiences.
About this role
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP is hiring a User Experience Researcher II to join WHOOP Labs in Boston. In this role, you will conduct research that helps shape the future of WHOOP products and member experiences across hardware, software, machine learning, and emerging technologies. Working closely with Product, Design, Machine Learning Research, and Hardware teams, you will uncover insights that inform product decisions and advance WHOOP’s mission to unlock human performance and healthspan.
We are looking for a curious, adaptable researcher who thrives in diverse problem spaces and enjoys learning new methods, tools, and approaches. You will support a wide range of initiatives, from foundational product experiences to exploratory research that informs future innovations. This role is ideal for someone who is energized by methodological rigor, excited to experiment responsibly with new research approaches, and motivated to help strengthen the foundation of research practice across WHOOP.
This role is expected to work in-person from WHOOP HQ in Boston, MA. The successful candidate must be prepared to relocate if necessary.
RESPONSIBILITIES:
QUALIFICATIONS:
Demonstrated ability to build productive relationships and collaborate effectively with cross-functional stakeholders.
Skills
Concept TestingDiary StudiesField ResearchInterviewingMixed MethodsModerationStudy DesignSurvey DesignUsability Testing
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