Veterinary Practice Manager

Veterinary Practice Manager
Landisville Animal Hospital | Landisville

Are you an experienced operations leader ready to drive meaningful change?

Landisville Animal Hospital in Landisville, PA is seeking a strategic, culture-focused Veterinary Practice Manager to lead hospital operations, strengthen team accountability, and position the practice for long-term growth.

This is an ideal opportunity for someone with strong operational leadership experience. Veterinary experience is welcome but not required. We are looking for a change agent who thrives in building structure, improving systems, and elevating performance.

🐾 Position Overview

As our Veterinary Practice Manager, you will work closely with the Managing Veterinarian (MDVM), ownership, and our Hospital Manager to ensure smooth, profitable, and forward-thinking hospital operations.

This role is responsible for the business, cultural, and operational performance of the hospital, while partnering closely with a Hospital Manager who brings strong medical-side and floor experience. Together, you will align operational systems with clinical workflow to create a cohesive, high-performing environment.

You will play a key role in strengthening team culture, optimizing workflow, improving financial performance, and enhancing the overall client experience.

This is a leadership-forward role for someone who enjoys building systems, developing people, and creating measurable operational impact — while collaborating with medical leadership to ensure excellence at every level of care.

Key Responsibilities

• Overseeing daily operations of a growing small animal veterinary hospital.
• Leading workflow optimization and operational efficiency initiatives.
• Partnering with the MDVM to align clinical excellence with business performance.
• Driving accountability, structure, and clear team expectations.
• Managing staffing, scheduling, and performance management processes.
• Overseeing financial responsibilities including payroll, inventory, budgeting, and KPI tracking.
• Coaching and developing team members into high-performing contributors.
• Identifying process gaps and implementing scalable solutions.
• Building a culture rooted in clarity, professionalism, and collaboration.

Skills, Knowledge & Expertise

• 3+ years of operations or management experience (veterinary, healthcare, multi-unit service, hospitality, or similar industries).
• Strong business and financial acumen with comfort managing budgets and KPIs.
• Proven leadership experience with the ability to coach, mentor, and hold teams accountable.
• Experience leading change and improving organizational culture.
• Excellent communication and conflict resolution skills.
• High emotional intelligence and a steady, solutions-oriented mindset.
• Experience with practice management software or business systems is a plus.
• Veterinary experience welcomed but not required.

Benefits

• 401(k) with company match
• Dental Insurance
• Health insurance
• Vision Insurance
• Paid Time Off (PTO)
• Employee discounts
• Training and career development