Veterinary Receptionist / Client Service Representative

Canyons Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $18 - $20 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday. Monthly staff meetings are required monthly.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience is required
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Canyons Veterinary Clinic?

At Canyons Veterinary Clinic in Cottonwood Heights, UT, you'll join a collaborative team of 4 DVMs and dedicated veterinary professionals committed to providing top-quality care with a compassionate touch. Our practice offers a diverse range of services, including urgent care, emergency medicine, and dermatology, allowing our team to provide comprehensive care for a variety of patient needs. We foster a supportive environment focused on teamwork, continuous learning, and professional growth. Join us and become part of a practice that values compassion, innovation, and excellence in veterinary medicine.

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