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Lyra Health

Posted 29 days ago

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vIOP Clinical Quality Manager

United StatesRemoteFull-time

AI Summary

Manages clinical quality and supervision for up to 40 vIOP therapists, providing oversight, mentoring, performance feedback, and administrative support while maintaining a small caseload and ensuring culturally responsive, outcomes-driven care in a technology-enabled mental health environment.

About this role

About Lyra

Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.

Responsibilities:

  • Provide clinical quality oversight and administrative supervision of up to 40 vIOP therapists in clinical practice;

  • Support recruiting, interviewing, onboarding, and training of vIOP therapists;

  • Provide ongoing mentoring and consultation to vIOP therapists;

  • Provide ongoing feedback regarding therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness;

  • Ensure care provided across the team is culturally response, and outcomes-driven;

  • Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP therapists and consultation teams;

  • Provide clinical coverage for vIOP individual and group sessions as needed;

  • Maintain a small personal caseload of clients;

  • Other duties as assigned

    • Qualifications:

  • PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited program

  • Current unrestricted license to practice within the United States

  • 5+ years postgraduate clinical experience

  • Experienced in providing care in IOP setting

  • Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations

  • Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, etc.)

  • Experienced in brief, goal-focused psychotherapy using measurement based care

  • 2+ years of experience in clinical supervision/training of evidence based therapies

  • Prior administrative management

  • Grounded in cultural humility with a commitment to culturally responsive care

  • Comfort with technology and working within a fast-moving environment

  • Excellent interpersonal skills (listening and communicating)

  • Passion for transforming mental health through technology with a human touch

    • Skills

    ACTAdministrative ManagementCBTClinical SupervisionCultural HumilityDbtERPEvidence-based Treatment ModelsInterpersonal EffectivenessIOP SettingMeasurement-based CareOnboarding And TrainingPerformance FeedbackUnrestricted US License

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