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Posted 2 days ago

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VIP Host/Hostess

Carolina, Carolina, Puerto RicoRemoteFull-time

AI Summary

Greet guests and manage seating in a 5‑star resort VIP area, ensuring a warm personalized welcome, flawless seating sequence, and fond farewell to every guest.

About this role

VIP Host/Hostess

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market and Chandelier Bar featuring a 7,000 Crystal Chandelier.

 

What is in it for you

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities 
  • Salary per hour $20.96

Fairmont El San Juan Hotel VIP Host/Hostess ensures a unique experience to every guest by providing a personalized warm welcome, ensuring a flawless seating sequence and by a fond farewell that makes every guest feel appreciated and delighted.

Qualifications

Key components:

  • Experience in VIP lounges, or high end private clubs
  • Creates an environment that assures consistent guest satisfaction at a standard on par with a 5-Star Hotel Service
  • Social media following and experience in appropriate posting in social media.
  • Quality of service
  • Ability to sell
  • Ability to promote and represent brand
  • Work effectively under pressure
  • Be able to adapt to changing customer volume levels with a sense of urgency
  • Must be available to work weekends, holidays and special events
  • Be able to carry up to 30 pounds and stand for entire shifts

 

 

QUALIFICATION STANDARDS

 

EDUCATION & SKILLS

  • High School graduate
  • Ability to speak English and Spanish

 

EXPERIENCE

  • Food and Beverage experience in related field preferred
  • Hospitality experience preferred

 

Additional Information


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Skills

Brand RepresentationHACCPHigh-end Private ClubsLive EntertainmentPaddleboardsPOsSalesSocial MediaVIP Lounges

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