VIP Relationship Manager, Korea
AI Summary
Manages a portfolio of global VIP clients in the Korea region, acquiring and retaining institutional and high-net-worth clients, analysing client behaviour and coordinating with internal departments to deliver service solutions.
About this role
About Us
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Perform client acquisition and strong relationship management with a portfolio of global VIP clients;
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Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;
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Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;
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Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
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Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.
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Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;
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Experience working in trading platforms or exchanges is highly advantageous;
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Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred;
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Strong communication and written skills;
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Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
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Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.
