Posted 19 days ago
Virtual Hotel Customer Service Coordinator
New YorkRemote
AI Summary
A Virtual Hotel Customer Service Coordinator helps clients arrange leisure, group, or business travel and ensures bookings run smoothly while upholding high service standards.
About this role
Location: Remote
Position Summary
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Responsibilities
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Why Join Us:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
Skills
Booking Management SoftwareCustomer Records ManagementDigital ToolsRemote Communication
Explore related jobs
More jobs at Destination Careers
- Cruise & Resort Reservation SpecialistCalifornia
- Work From Home Travel Customer Support AssociateFlorida
- Work From Home Customer Experience Associate – Travel & HotelsHouston, Texas
- Work From Home | Hotel Reservations | Customer ServiceCalifornia
- Travel Support Specialist – VirtualLas Vegas, Nevada
- Travel Consultant – Destination & Group TravelFlorida
