Virtual Medical Biller (Chiropractic Practice)

We are seeking an experienced, high-performing Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management.

The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of ChiroTouch, and seamlessly handles phone communications via Intermedia. You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance.

Schedule & Daily Focus

• Status: Full-Time (40 Hours / Week)
• Schedule: Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time)

VA's Top 3 Daily Tasks

1. Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services.
2. Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations.
3. Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports.

Core Responsibilities

• Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements.
• ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch.
• Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system.
• Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging.
• Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption.

Requirements

Required Qualifications

• Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices.
• Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR.
• Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software).
• Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management.
• Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team.
• Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset.

Preferred Qualifications

• Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management).
• Immediate Availability: Ability to transition quickly into full-time PST schedule operations.

Ideal Candidate Profile

You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.