Posted 3 months ago
Voice Engineer 2
AI Summary
A Voice Engineer L2 escalation point for NOC and Service Desk who owns VoIP environment operations, design, performance, and user experience within Cisco UC environments.
About this role
Voice Engineer 2
Thanks & Regards
Nandha
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355
PH : 661 367 8000 x304 |nandha at krgtech.com
Voice Engineer L2
Please note that all Move , Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs.
Requirements
• Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. -
• Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manager vl0.5 and above. -
• Experience in Cisco Unified Call Manager Express and High Availability solutions. -
• Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment. -
• Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience. -
• Strong understanding of Network Management implementation and Voice network.
• Understanding of integrating Cisco Voice networks with other platforms.
• Experience with implementation and management of Cisco Call Manager servers. -
• Experience with the implementation and management of Cisco Prime Collaboration and modules.
• Understanding the interfacing routers/switches with encryption devices.
• Basic understanding of networking protocols, QoS etc.
• Excellent oral and written communications skills.
Qualifications
SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manage
Additional Information
Immediate HIRE
Skills
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