VP of AI Engineering

Join us atUniphoreas we build the future of Business AI.

We are seeking a VP of AI Engineering to lead the architecture and delivery of AI-driven products powered byLanguage Models (LLMs)with a focus on SLMsandAgentic AI.You'lldrive innovationincompleteEnterprise AItechnology stack— building products that reshape how humans and businesses interact. If you are passionate about leading world-class engineering organizations, scaling advanced AI systems, and delivering human-centric solutions with real-world impact,we'dlove to meet you.

Role Overview:

We are seeking a seasoned VP of AI Engineering to lead critical product and platform engineering initiatives. This leader will drive strategy, execution, and delivery across multiple engineering organizations buildingUniphore'sflagship Enterprise AI platform.

You will collaborate closely with cross-functional leaders (Product, Design, Data Science, Customer Success) to drive innovation and deliver scalable, enterprise-grade solutions for our global customer base.

Key Responsibilities:

• Lead and inspire multiple engineering organizations buildingUniphore'snext-gen conversational AI platforms and products.

• Drive the architecture, implementation, and optimization of systems leveragingSLMs, Agentic AI, Unstructured and Structured data processing, data engineeringagentsand evaluation systems to provide the most complete Enterprise AI stack for the largest F1000 companies in the world.

• Partner with Product, Data Science, and Design to define and execute product roadmap aligned with business goals and customer needs.

• Build scalable architectures that supportSLLM fine-tuning, inference, prompt engineering, and RAG pipelines in production environments.

• Foster a culture of innovation, rapid experimentation, and engineering excellence across AI/ML and product engineering organizations.

• Own end-to-end software delivery: planning, execution, release, quality, and operational excellence.

• Hire, mentor, and develop engineering leaders and senior ICs across a globally distributed organization.

• Serve as a key member of the engineering leadership team, collaborating with executive leadership on long-term product and technology strategy, particularly inleveragingemerging AI technologies.

Qualifications:

•20+yearsof engineering experience with progressive leadership responsibilities.

•10+ years of experience leading large, multi-team engineering organizations at theSr. Directory/VPor equivalent level.

• Proven success delivering AI/ML-driven products,language model-based systems, and scalabledata processingpipelines in production.

• Deep understanding ofModelfine-tuning, retrieval pipelines (vector search,knowledge graphs, context graphs), model optimization,inferencingand latency/performance tradeoffs.

•Expertisein modern software architecture, cloud-native platforms (AWS/GCP/Azure), and CI/CD.

• Exceptional leadership, communication, and cross-functional collaboration skills.

• Proventrack recordof building, scaling, andretainingglobally distributed engineering organizations.

• Passion for building transformational AI products that deliver human-centric experiences.

Why JoinUniphore:

• Be part of a high-growth leader in one of the most exciting fields in AI.

• Work with brilliant and collaborative teams oncutting-edgetechnology.

• Drive innovation thattransformsenterprise customer experience.

• Build products with real-world impactatscale.