
Posted 3 days ago
VP, Product Engineering
ChicagoHybridFull-time
AI Summary
Vice President, Product Engineering owns the technical vision and roadmap for Coates' CMS, web products, and deployment tooling, partnering with regional leaders and the CTO to align platform strategy globally.
About this role
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The Vice President, Product Engineering is accountable for Coates’ Software Products and Development Platform, owning the technical vision and roadmap behind the CMS, Web products, and the support & deployment tools used by internal teams and external clients alike. Reporting to the Chief Technology Officer, this role partners with regional engineering and product leadership to keep a unified, scalable platform strategy across all core products in Coates’ development roadmap.
Responsibilities
•Platform Strategy & Roadmap: Own the technical vision and roadmap for Coates’ core products, including the CMS, Web products, and deployment tooling.
•Cross-Regional Alignment: Partner with regional engineering and product leaders to align platform investment with global and regional needs.
•Platform Governance: Set architecture standards and technical governance across all core products on the roadmap.
•Internal & External Tooling: Ensure support and deployment tools used by internal teams and clients stay reliable and scalable.
•Executive Partnership: Translate CTO and executive strategy into an actionable product engineering plan.
•Talent & Culture: Build and lead a high-performing, globally distributed engineering organization.
•Risk & Quality Oversight: Keep platform reliability, security, and scalability ahead of a growing global client base.
Capabilities
•Strategic Technical Leadership: Sets a clear technical vision and inspires teams to deliver against it.
•Executive Presence: Communicates technical strategy clearly to senior leadership and the CTO.
•Cross-Regional Influence: Builds alignment across global stakeholders without direct authority.
•Ownership & Accountability: Owns the health and success of Coates’ core platform end-to-end.
•Talent Development: Mentors and retains high-performing engineering leaders.
•Adaptability: Navigates ambiguity across a global, multi-brand client base.
Qualifications
Required:
•12+ years in software or product engineering, including 5+ years in senior technical leadership.
•Experience owning platform strategy for enterprise-scale SaaS, CMS, or digital experience platforms.
•Strong background in cloud-native architecture (AWS preferred) and modern web development.
•Success leading distributed, cross-regional engineering organizations.
•Experience partnering with C-level stakeholders on technical strategy.
•Track record delivering platform-level initiatives at scale.
•Strong grasp of Agile/Lean delivery practices across distributed teams.
Preferred:
•Experience in digital signage, QSR, or retail technology.
•Bachelor’s or advanced degree in Computer Science, Engineering, or related field.
•Experience with global, multi-region engineering team structures.
.
Skills
AgileAWSCloud-native ArchitectureCMSLean DeliveryPlatform StrategySaaSSoftware EngineeringTechnical GovernanceWeb Development
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