Posted 15 days ago
Ward Clerk
AI Summary
Provides administrative and clerical support to a hospital ward, managing calls, patient admissions, discharges, documentation, and clinical records while collaborating with healthcare staff and patients.
About this role
Ward Clerk
Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.
Shepparton Private Hospital provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients. Equipped with advanced medical, surgical and diagnostic technology, the Hospital and our team of highly skilled practitioners are able to provide the very best of Medical, Surgical, Endoscopic, Oncology, Mental Health and Rehabilitation care.
We are seeking a friendly, organised and reliable Ward Clerk to join our Ward team on a part-time, fixed-term basis, providing maternity leave cover from September 2026 to September 2027. This role would be job shared with another employee.
About the Role
The Ward Clerk will provide essential administrative and clerical support to the ward, working closely with patients, families, nursing staff, allied health professionals and medical teams to ensure the smooth day-to-day operation of the ward.
The successful applicant will have excellent communication and organisational skills, strong attention to detail, a professional and compassionate approach, and the ability to work effectively in a busy healthcare environment.
Previous hospital or healthcare administration experience is desirable; however, we welcome applications from candidates who demonstrate the right skills, attitude and commitment to providing excellent patient and team support.
Key Responsibilities
- Manage incoming calls and enquiries
- Provide timely information to staff and departments
- Support patient admissions, discharges and documentation
- Maintain patient admission papers and clinical records
- Work collaboratively with patients, visitors and the multidisciplinary team
About You
You’ll bring a friendly, empathetic and professional approach, with the ability to thrive in a busy ward environment.
We’re looking for:
- Strong communication and customer service skills
- Computer literacy, including Microsoft Office
- Medical administration or patient-facing experience
- Patient Management System experience (desirable)
- Ability to work effectively within a multidisciplinary team
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
Must provide or complete a National Police Check conducted within the previous 12 months.
According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at Shepparton Private Hospital. All applications must be lodged online.
Applications close: 30th October 2026
Reference number: JR115287
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
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