Posted 12 days ago
Warehouse Assistant
Jersey, Channel IslandsOn-site
AI Summary
A Warehouse Assistant at Jersey Electricity handles goods receipt and dispatch, provides high-level customer service, maintains inventory accuracy, and supports store operations and team delivery of service standards.
About this role
Are you dedicated, hardworking, and ready to play a key role in delivering outstanding customer support? A full-time, permanent Warehouse Assistant position is available at Jersey Electricity to join our proactive, customer-focused team.
If providing outstanding customer experience comes naturally to you, and you like working for a respected and established company, Jersey Electricity is the perfect place for you.
Key Responsibilities
- Accurate Recording: Handle goods inwards and outwards with precision.
- Customer Service: Deliver exceptional customer experiences consistently.
- Documentation: Ensure all tasks are carried out and documented as the need arises.
- Health & Safety: Follow and communicate H&S guidelines to non-stores staff and visitors.
- Inventory Management: Receive, securely store, and issue goods while maintaining inventory systems accurately.
- Stock Replenishment: Keep shop stocks well-supplied.
- Teamwork: Work as part of a team to deliver efficient and effective service.
- Service Levels: Maintain agreed service levels for the Retail business.
- Professionalism: Adhere to stores policies and procedures at all times.
- Customer Collection Desk: Provide customers with an exceptional experience.
Skills, Knowledge & Expertise
- Ability to perform physically demanding tasks.
- Knowledge and experience of store keeping or a willingness to learn.
- Understanding or willingness to learn stock control and electronic inventory management systems.
- Strong organisational and planning skills.
- Excellent verbal and written communication skills.
- Effective problem-solving and decision-making skills.
- A dedication to providing outstanding customer service.
- Ability to work efficiently under pressure
Education and Experience
Essential:
Essential:
- Educated to ‘GCSE’ level
- Outstanding customer service skills
- Physically fit
Desirable:
- Working knowledge of stock control and inventory systems
- Previous experience working in a stores or similar environment
- Health & Safety training
- Medium goods driving licence
- Counterbalance Forklift licence (Training will be provided)
- VNA Forklift licence (Training will be provided)
Benefits
Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
Skills
Counterbalance ForkliftElectronic Inventory SystemsGCSEHACCPInventory ManagementMedium Goods Vehicle DrivingMHEVStock ControlVNA Forklift
