Warehouse Associate - Torrance, CA

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Support daily warehouse activities including receiving, stocking, picking, packing, and shipping inventory

Package and ship patient orders accurately and efficiently in accordance with company SOPs

Operate warehouse equipment including forklifts and pallet jacks

Receive and inspect inbound inventory and ensure accurate stocking of materials

Perform regular inventory cycle counts and assist in reconciliation processes

Monitor supply levels during daily operations and report low stock to team leads or management

Maintain cleanliness and organization across all warehouse areas

Collaborate with warehouse team members to complete daily tasks and meet shipping deadlines

Follow established workflows and operational protocols to ensure safety, quality, and productivity standards

Communicate clearly and respectfully with team members to ensure a smooth and coordinated workflow

Perform other warehouse-related tasks as assigned by supervisors or team leads

Strong attention to detail with a commitment to accuracy and quality control

Ability to follow safety protocols and maintain a clean, organized work area

Comfortable working in a fast-paced environment and adapting to changing priorities

Effective communication skills and the ability to work collaboratively with cross-functional teams

Willingness to learn and take direction, with a positive attitude and proactive approach to problem-solving

Dependable and punctual, with a strong work ethic and team-oriented mindset

Long periods of standing, must be able to bend at the waist and knee, occasionally lift up to 50 lbs

Forklift experience required

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness