Warehouse Outbound Supervisor (Bilingual in English & Chinese) - Small Package

【Who we are】

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

【Responsibilities】

• Leadership and Team Management: Manage the small item inbound team (receiving clerks, putaway clerks, quality inspectors), responsible for staffing, training, and daily task assignment.
• Performance Enhancement: Coordinate with customers on delivery appointments, oversee rapid counting and system receiving, ensuring that goods are put away within the committed timeframe without backlogs.
• Operational Oversight: Supervise piece-by-piece quality inspection of small items and label verification to prevent defective inventory from entering the sellable area.
• Schedule Management: Coordinate the handling of mixed arrivals from different clients, guiding the team to quickly sort, categorize, and put away items based on client identifiers.
• Reporting: Generate inbound timeliness reports, putaway accuracy reports, quality inspection issue classification statistics reports, and replenishment feedback for suppliers/clients.
• Customer Service Excellence: Provide real-time inbound status updates to e-commerce clients.
• Security and Integrity: Ensure real-time and accurate entry of receiving and putaway data, providing a foundational guarantee for front-end inventory visibility.

【Qualifications】

• Educational Background: Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field.
• Professional Experience: At least 1 year of inbound management experience in a small item e-commerce warehouse or 3PL warehouse, with experience handling mixed arrivals from multiple clients and multiple SKUs.
• Industry Expertise: Familiar with WMS receiving and putaway logic; understand common barcode and packaging requirements of e-commerce platforms.
• Leadership Skills: Strong multitasking abilities; able to effectively handle peak-period receiving pressure.
• Language Proficiency: Fluent in both English and Mandarin.
• **Working Visa sponsorship is available for qualified employees.

【Position Information】

• Job Type: Full-time, Onsite
• Work Location: Port Reading, NJ 07064
• Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM
• Salary Range: $75,000.00 - $100,000.00 per year
• Benefits:
  • 401(k) match
  • Paid Time Off
  • Sick Leave
  • Dental insurance
  • Health insurance
  • Vision insurance