Warehouse Outbound Supervisor (Bilingual in English & Chinese) - Small Package

【Who we are】

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

【Responsibilities】

• Leadership and Team Management: Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
• Performance Enhancement: Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
• Operational Oversight: Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
• Schedule Management: Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
• Reporting: Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
• Customer Service Excellence: Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
• Security and Integrity: Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.

【Qualifications】

• Educational Background: Bachelor’s Degree in Logistics, Supply Chain, or related field preferred.
• Professional Experience: At least 1 year of experience in large/bulky item outbound operations.
• Industry Expertise: Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
• Leadership Skills: Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
• Language Proficiency: Fluent in both English and Mandarin.
• **Working Visa sponsorship is available for qualified employees.

Job Type: Full-time, Onsite
Work Location: Flanders, NJ 07836
Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM
Pay: $75,000.00 - $100,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance