Posted 22 days ago

Warehouse Supervisor

Paramos, AveiroOn-siteFull-time

AI Summary

Warehouse & Logistics Supervisor responsible for end-to-end inventory lifecycle, last-mile delivery, ERP data integrity, and reporting for Waterworks' EU distribution center in Portugal.

About this role

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

The Role

Be part of Waterworks’ expansion into new products and new markets! We are seeking a detail-oriented, hands-on Warehouse & Logistics Supervisor to spearhead our new "Last Mile" distribution center in Portugal. This individual will be the foundational member of our EU logistics team, responsible for the end-to-end lifecycle of inventory—from receiving bulk shipments from our global factories to ensuring white-glove delivery to our EU and UK clientele. This role requires a blend of physical warehouse management and high-level ERP data integrity.

Eligible applicants must reside in Portugal. Waterworks will not provide relocation or sponsorship for this role.

This is role in onsite, 5 days per week.

Responsibilities

Inbound Logistics & Put-away

Oversee the receipt of all incoming goods, verifying physical counts against packing slips and Infor M3 distribution and purchase orders

Develop and maintain an organized bin/location system to optimize picking speed.

Ensure all stock is put away and "received" in the system within 24 hours of arrival to maintain global inventory visibility.

2. Order Fulfillment & "Last Mile" Delivery

Manage the daily pick-and-pack process, ensuring high standards of protective packaging for premium goods.

Generate shipping labels and documentation required for EU and UK transit (including customs documentation where applicable).

Coordinate directly with local Portuguese and international carriers to ensure timely departures and resolve "last mile" delivery exceptions.

3. Inventory Control & Quality Assurance

Execute a rigorous Cycle Counting program to ensure 99%+ inventory accuracy.

Process client returns (RMAs), performing quality inspections to determine if items are "restockable," "repairable," or "damaged."

Identify and report any production defects or shipping damages back to the US procurement team.

4. Systems & Reporting

Maintain real-time accuracy in Infor M3, ensuring all stock movements (receipts, transfers, and adjustments) are recorded.

Monitor warehouse performance metrics, including order cycle time and shipping accuracy.

Other duties and responsibilities as assigned.

Requirements

3+ years in warehouse operations, ideally within a distribution center for consumer goods

Preferable experience in Infor M3 or a similar ERP (SAP, Oracle) is essential

Strong working knowledge of Microsoft Office and specifically Excel

Familiarity with EU shipping regulations, customs and carrier networks (e.g., DHL, DPD, CTT)

Ability to operate warehouse equipment (forklifts/pallet jacks) and lift up to 25kg

Fluency in Portuguese and professional proficiency in English (required for communication with the US headquarters)

Required travel up to 10% of the time (US and or other EU locations)

This role is located in Portugal

Skills

Carrier CoordinationCustoms DocumentationCycle CountingData AccuracyERP SystemsEU/UK LogisticsExcelForklift OperationInfor M3Inventory ManagementOrder FulfillmentPallet Jack OperationQuality InspectionReceiving And Put-awayReturns ProcessingRMA ProcessingShipment LabelingShipping DocumentationSupply Chain OperationsTransfer And Adjustment RecordingWarehouse Management Systems

Warehouse Supervisor

About this role

Responsibilities

Requirements

Skills

Explore related jobs

More jobs at Waterworks

Similar Carrier Coordination jobs

Browse these categories