Warehouse Support Operative - Dispatch & Returns
AI Summary
Prepares hire equipment for dispatch and returns, including fitting accessories, assembling kits, picking and packing orders, and cleaning returned items to ensure they are safe and ready for delivery.
About this role
We are looking for a detail-oriented and reliable Warehouse Support Operative to join our hire operations team. This role focuses on the preparation of hire equipment for dispatch, including the fitting of relevant accessories and part-building of kits to customer specifications, alongside the return and cleaning of the equipment. The successful candidate will ensure all items are ready for delivery in excellent condition and meet operational and safety standards.
Key Responsibilities
- Prepare hire equipment for dispatch by checking condition, cleanliness, and functionality.
- Fit required accessories and components to main units according to job or customer requirements.
- Assemble part-build kits (where applicable), ensuring all components are included and secured.
- Accurately pick and pack hire orders based on dispatch notes or system-generated lists.
- Accurately receive goods and process and clean equipment.
- Perform quality checks on all outgoing items to ensure they are safe, clean, and ready for immediate use.
- Communicate with the hire desk, drivers, and other warehouse staff to ensure timely and accurate dispatch.
- Label equipment and complete relevant paperwork or system entries.
- Maintain a tidy, organised, and safe working area.
- Adhere to all health and safety guidelines and contribute to a positive safety culture.
- Assist in general warehouse duties when required, including goods-in and stock rotation.
Requirements
- Previous warehouse experience is essential.
- Supervisory experience at the level of supervisor/team leader is an advantage and desired.
- Ability to communicate with other departments and team members via email/Teams/calls, etc.
- Ability to prioritise workloads to ensure targets are met.
Benefits
• Competitive Base Salary.
• Growth by Sharing Bonus Scheme + Individual KPIs
• 23 Days Annual Leave (increasing with service) + Bank Holidays.
• Remuneration Package Reviewed Annually.
• Pension Scheme - Auto Enrollment.
• Private Healthcare - Available after successful completion of probation.
• Career Growth - Comprehensive training and development opportunities.
• Employee Assistance Program Line.
• 2 Annual Volunteering days.
• Free Friday Lunch.
• Performance-Orientated Business where you can add real value from day one.
Skills
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Market data for this role
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.