Web/Content Development, Marketing and Sales - Advertising Account Coordinator

Join Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact.

Advertising Account Coordinator
We are looking for an Account Coordinator to support account management activities by coordinating operational requests, ensuring timely resolution of stakeholder needs, and delivering high-quality service. The role focuses on operational excellence, process compliance, and effective collaboration to ensure client satisfaction and achievement of service level agreements.

What You Will Do on a Daily Basis

• Support Account Managers and Account Executives with day-to-day operational activities.

• Triage, assign, and coordinate ticket requests from internal stakeholders.

• Resolve operational issues and manage client and stakeholder escalations.

• Coordinate bulk implementation of search optimizations and feature adoption initiatives.

• Ensure compliance with internal processes and service level agreements (SLAs).

• Collaborate with cross-functional teams to deliver high-quality operational support and continuous process improvements.

Your Key Skills

• Experience in account coordination, customer support, operations, or a similar role.

• Strong organizational and multitasking skills with excellent attention to detail.

• Ability to prioritize and manage multiple requests in a fast-paced environment.

• Excellent communication and stakeholder management skills.

• Problem-solving mindset with a proactive and collaborative approach.

• Customer-focused attitude with a commitment to service quality and operational excellence.

• Ability to work with defined processes, performance metrics, and SLAs.

• Good English communication skills (written and spoken).

What We Offer