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Posted 33 months ago

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WINDOWS CLIENT DEVICE SUPPORT GLOBAL

MadridOn-site

AI Summary

The Role of the Windows Device Support Global Provide technical support on Windows Client devices. This includes Windows (10, 11). Edge, Office 2016/365, Office Companions, McAffee, Bitlocker and INTUNE.

About this role

The Role of the Windows Device Support Global

  • Provide technical support on Windows Client devices. This includes Windows (10, 11). Edge, Office 2016/365, Office Companions, McAffee, Bitlocker and INTUNE.
  • Participates in Incident and Problem management.
  • Contact with Microsoft editor opening and managing incidents where needed.

Skills

Good knowledge and experience with following systems:

  • Windows operating system (10 & 11)
  • Office 2016/365, Office companions
  • Edge, McAfee, bitlocker, GPO’s and INTUNE


Understanding of core IT Desktop technologies:

  • Deployment solutions: SCCM, WSUS
  • General knowledge: LAN, DNS, Active Directory, Azure.
  • PowerShell scripting.
  • Strong knowledge of ITIL (service delivery).

The profile of the Windows Device Support Global

  • Bachelor in Computer Science or equivalent.
  • Technical background and +2years experience on similar position
  • Fluent English written and spoken.
  • Availability to perform on call services.

The offer

The succesful candidate will join a world leader banking group with huge professional development opportunities ahead (training programs, career plans and national and international mobility opportunities).

A competitive salary is offered as well as a flexible working scheme (60% hybrid telecommuting model), social benefits (flexible compensation plan), 31 vacation days and working time out to dedicate to the corporate volunteering program.



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