Posted 3 months ago
Windows Support Technician (End User Support Specialist II)
AI Summary
Windows Support Technician (End User Support Specialist II) provides support for KeyLogic’s 700 IT systems and serves program needs at USPTO from the Alexandria, VA office.
About this role
Windows Support Technician (End User Support Specialist II)
KeyLogic employees 700 IT systems designers, developers, mission specialists and security professionals serving government, academic, and private entities from its offices in McLean, VA, Oak Ridge, TN, Dayton, OH, Morgantown, WV, Alexandria, VA, and the UK.
Platform Automation Support Specialist
Job Description or Summary:
KeyLogic is seeking Platform Services Automation Specialist with strong systems, software, and Agile experience to support our program at the USPTO.
Job Duties:
As a DevOps Platform Engineer, you will be working closely with our Automation teams to develop USPTO's Platform Services environment. This is a Full-Time position and work location will be at the KeyLogic's office in Alexandria, VA.
Job Requirements or Skills Required:
Engineer and deploy hybrid-cloud solutions for enterprise environments by leveraging Configuration management tools such as Puppet and IaC tools such as Ansible and Terraform
Design and implementation of automated infrastructure in on-prem and cloud environments.
Design and implementation of CI/CD, testing and operations infrastructure on-premise and in cloud
Required Skills:
5+ years of hands-on experience in Linux/Unix, HP-UX, and Windows server administration
3+ years of hands-on experience developing Puppet modules for platform products.
2+ years of hands-on experience with DevOps using Terraform, Ansible, etc.
2+ years of hands-on experience working with containers, and container orchestration technologies such as Kubernetes, Docker, etc.
2+ years of hands-on experience with CI/CD tools, such as GitHub, Jenkins, Jenkins Pipeline, Maven, and Nexus
At least entry-level certification in at least one of the three major CSPs (AWS, Google, or Azure)
Experience with automation/orchestration platforms and tools such as Red Hat OpenShift, Red Hat CloudForms, Puppet, Chef and Ansible
Experience working with defining, configuring, and building CI/CD pipelines using Jenkins, GitHub actions and other automation techniques.
Experience working within an Agile Environment and working with Agile tools such as JIRA and Rally
Excellent written and verbal communication skills
Education Requirements:
Bachelor’s in computer science or related field
Qualifications
Required Skills:
5+ years of hands-on experience in Linux/Unix, HP-UX, and Windows server administration
3+ years of hands-on experience developing Puppet modules for platform products.
2+ years of hands-on experience with DevOps using Terraform, Ansible, etc.
2+ years of hands-on experience working with containers, and container orchestration technologies such as Kubernetes, Docker, etc.
2+ years of hands-on experience with CI/CD tools, such as GitHub, Jenkins, Jenkins Pipeline, Maven, and Nexus
At least entry-level certification in at least one of the three major CSPs (AWS, Google, or Azure)
Experience with automation/orchestration platforms and tools such as Red Hat OpenShift, Red Hat CloudForms, Puppet, Chef and Ansible
Experience working with defining, configuring, and building CI/CD pipelines using Jenkins, GitHub actions and other automation techniques.
Experience working within an Agile Environment and working with Agile tools such as JIRA and Rally
Excellent written and verbal communication skills
Education Requirements:
Bachelor’s in computer science or related field
Additional Information
- Applicant selected will need to be a U.S. citizen and subject to a government background investigation.
- KeyLogic is proud to be an EEO/AA employer M/F/D/V.
Skills
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