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Posted 110 months ago

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Windows System Administrator (L3/L4)

Alpharetta, GA, United StatesRemoteFull-time

AI Summary

A Windows System Administrator (L3/L4) performs senior-level troubleshooting and root cause analysis for Active Directory, clustering, server, and client issues.

About this role

Windows System Administrator (L3/L4)

shijo

KRG Technologies, Inc.,

shijo(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct: 661-310-0202


Windows System Administrator (L3/L4)

Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience

Job Description:

L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

·Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.

·Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.

·Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.

·Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets

·Client support – Provide recommendations for configuration or other improvements to the environment

Qualifications

Windows System Administrator (L3/L4)

Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience

Job Description:

L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

·Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.

·Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.

·Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.

·Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets

·Client support – Provide recommendations for configuration or other improvements to the environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Active DirectoryClusteringDNSHeartbeatIT RiskL2Microsoft Windows System AdministrationOEMQuorumRCA

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