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Posted 1 month ago

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Work in the Sun - Customer Support - Dutch speaking

AthensRemoteFull-time

AI Summary

A customer support role handling phone, chat, and email for multiple projects in Greece, communicating with Dutch-speaking customers and tracking cases to meet service targets.

About this role

Are you looking for a real **summer **, the chance to enjoy the sun for more than 3 days at a time? Well look no further!

We're looking for Dutch speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

  • Fluency in Dutch
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

  • Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth &development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Skills

Case TrackingChatCRMCustomer SupportDutchEmailEnglishPhone

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