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Posted 3 months ago

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Workday Consultant

PlanoOn-siteContract

AI Summary

Provides design, configuration, and troubleshooting services for Workday HCM, including functional and technical production support, integration maintenance, release management, and stakeholder collaboration.

About this role

Workday Consultant


  • Provide design, configuration, and troubleshooting services (functional and technical) forWorkdayHuman Capital Management solution.
  • Provide troubleshooting support for functional and technical production issues, including coordinating withWorkdayusing their case management system.
  • Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security). Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.
  • Collaborate with functional stakeholders to build reporting (basic and advanced – calc fields/all reporting types)
  • Assist in researching new capabilities withinWorkday
  • Work closely with otherWorkdaytechnical resources to ensure continuous improvement of TFS-owned integrations. Support as back-up for integration troubleshooting and enhancements.
  • ManageWorkdayfunctional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service
  • ManageWorkdaymajor releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately. Support regression testing and introduction of required changes as newWorkdayreleases are introduced. Both manual testing and using Kainos automated testing solution will be involved.
  • Provide change management support by delivering training and development of materials (i.e. QRGs, FAQs, and training decks)
  • Design and configure newWorkdayenhancements as needed and when they are made available with each new release. Coordinate withWorkday’s Change Control Board to evaluate, prioritize, and schedule these enhancements.
  • ManageWorkdayteam SharePoint knowledgebase to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)
  • Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work

Qualifications

  • BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
  • Involved in at least 1Workdayimplementation or equivalentWorkdayexperience
  • Involved in aWorkdayimplementation of manager self-service
  • Workdayfunctional expertise and familiarity with technical offerings (EIB/Core Connectors)
  • Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Advanced ReportingAgile / ScrumCalc FieldsChange ManagementCore ConnectorsEIBFAQsKainos Automated TestingQRGsRegression TestingSecurity ConfigurationSharePoint Wiki/libraryTFS IntegrationsTraining DecksTraining DevelopmentWorkday Change Control BoardWorkday Functional ConfigurationWorkday HCMWorkday Technical ConfigurationWorkflow Configuration

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