Posted 4 months ago
Workforce Analytics Lead
PhilippinesRemoteFull-time
AI Summary
Leads the creation and management of workforce analytics and utilization tracking tools, providing real-time visibility into performance, attendance health, and capacity.
About this role
About the Role
We’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and attendance risk flags, ensuring operational leaders have real-time visibility into performance and capacity health.
Skills
Attendance Risk FlagsData-driven Intelligence ToolsEOD Bot MetricsIdle-time AlertsReal-time VisibilityUtilization ScoringUtilization TrackingWorkforce Analytics
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