Posted 18 days ago
Working StudentGEA Systems North America · Koszalin
Working Student
KoszalinOn-siteFull-time
AI Summary
Supports employees with basic hardware and software issues, assists with IT ticket handling and workstation setup, and helps maintain user documentation and training initiatives.
About this role
Responsibilities / Tasks
- Supporting employees in resolving basic hardware and software issues
- Assisting with IT ticket handling and monitoring their resolution by external service providers
- Preparing, configuring, and updating computers, mobile phones, and other devices used by employees
- Providing user support for IT applications and systems
- Assisting in setting up workstations for new employees and supporting organizational changes
- Participating in the creation and maintenance of user documentation and user guides
- Collaborating with IT teams and employees from various departments in Poland and abroad
- Supporting the organization of training sessions and initiatives aimed at improving IT user awareness
- Participating in projects related to the development and continuous improvement of IT services
Your Profile / Qualifications
- Interest in modern technologies and a willingness to develop in the IT field
- Basic knowledge of Windows operating systems and Microsoft 365 applications
- Strong analytical thinking and problem-solving skills
- Good organizational skills and the ability to work independently
- Strong communication skills and the ability to work effectively in a team
- English proficiency sufficient for communication and working with technical documentation in English
Did we spark your interest?
Then please click apply above to access our guided application process.
Skills
Hardware TroubleshootingIT Ticket HandlingMicrosoft 365Software TroubleshootingTechnical DocumentationUser DocumentationWindows Operating SystemsWorkstation Configuration
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.