Workplace IT Team Lead

🚀 Want to join a hypergrowth scale-up?

For over 20 years, DiliTrust has been digitizing the legal departments of major corporations.

No more contracts scattered across folders, disputes tracked in spreadsheets, or board meetings managed manually!

With our high-performing SaaS platform, everything is centralized, automated, and secure.

Already a leader in France, Italy, and Spain, we are now accelerating our expansion in Europe, North America, the Middle East, and Latin America.

Our goal? To become the first LegalTech Unicorn and transform the global market. 💡

Our clients? 3,000 companies across more than 50 countries — including 80% of the CAC 40!

We enjoy strong visibility and long-lasting market recognition.

💥 Why DiliTrust is an opportunity you don’t want to miss

🔥A product that makes a real difference:

Our SaaS platform perfectly meets market needs and covers all legal department challenges.

As a pioneer in AI and machine learning in LegalTech, we integrate artificial intelligence to revolutionize lawyers’ daily work.

📈Explosive growth in a booming market:

DiliTrust has been growing +40% every year since 2020!

And legal digitalization is only just beginning. Thousands of companies are looking for a simple, powerful, and secure solution — and we already have it in our hands!

🌍Unlimited potential:

DiliTrust follows a fast and agile international expansion strategy, establishing a strong presence in high-growth markets to become a global leader in legal solutions.

Your tasks:

You will lead a distributed Workplace IT function across France and the US, owning both operations and strategy for end-user IT.

This is not just a support role — you will act as the go-to leader for Workplace IT, driving standards, mentoring, and shaping the evolution of the internal IT environment across multiple regions (Europe, North America, Middle East, Africa), supporting approximately 360 users and devices.

What you’ll own

Lead the Workplace IT function

• Act as the primary owner of Workplace IT across regions
• Coordinate and mentor Level 1 support (internal or external)
• Set priorities, improve processes, and raise overall support quality
• Drive a user-first, high-performance IT culture

Run global IT operations

• Oversee end-user support and escalation management
• Own onboarding/offboarding workflows at scale
• Ensure consistent service delivery across all locations
• Manage vendors and local partners internationally

Own and scale the workplace stack

• Lead administration and evolution of:
• Identity & access management
• MDM / endpoint management
• SSO setup
• Security stack (AV, VPN, firewall)
• Collaboration tools
• Own IT asset lifecycle and governance

Drive projects & continuous improvement

• Lead tooling and infrastructure projects end-to-end
• Define architecture, documentation, and security standards
• Identify gaps, propose solutions, and implement improvements
• Bring structure, scalability, and long-term vision to Workplace IT

Profile required:

Ideally, you have:

• 5+ years in Workplace IT / Systems / Network roles, with leadership or ownership experience
• Ability to lead without a large team (hands-on + strategic)
• Strong decision-making skills and a sense of accountability
• Experience coordinating stakeholders across regions
• Excellent communication skills, able to align technical and business needs
• A proactive mindset: you anticipate problems rather than react to them

Our values:

At DiliTrust, our values guide everything we do.

• Trust is our foundation, ensuring transparency and integrity in every action.
• We promote inclusion, fostering a culture of empathy, diversity, and belonging where everyone’s voice matters. 🤝
• We encourage a hands-on mindset, valuing initiative, resilience, and action-oriented thinking.
• We strive for excellence, constantly pushing boundaries to drive innovation while demonstrating generosity in all our endeavors.
• Above all, we succeed as one team, united by a shared goal: collaboration.

Languages:

• Fluent English is mandatory
  This is a core part of the role, not a “nice to have”:
• Daily collaboration with US-based team members
• Leading discussions, projects, and decisions in English
• Operating smoothly in a fully international environment
• French is required
• Spanish or Italian is a plus

Recruitment process:

1. Interview with Talent Acquisition
2. Online technical test
3. Hiring Manager interview
4. Final discussion with our CTO

What we offer:

• Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Dubai, and Mexico) 🌍
• Our Telework Charter ensures the right balance between onsite and remote work
• Additional benefits: CSE, meal vouchers, profit-sharing bonus, weekly sports sessions (TrainMe), and more

More info:

• Location: Paris
• Seniority: Senior (7–10 years)
• Contract type: Full-time, hybrid

DiliTrust is a socially responsible company committed to diversity and promoting professional equality at all levels.