Jobless Developer

Would you like to Earn More in International BPO Then Join Adeeba.

KolkataOn-siteFull-time

AI Summary

Takes inbound technical support calls for US customers on printers, routers, email, and other devices; diagnoses issues, recommends solutions, sells support plans, and closes payments; may also provide website development services.

About this role

Would you like to Earn More in International BPO Then Join Adeeba.

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

Any hs pass/ Basic Graduation

Additional Information

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

Skills

24x7 SupportCall ClosingInbound/Outbound Technical SupportPayment Gateway ProcessingTechnical Support Plan SalesTroubleshooting Printers, Routers, Email, Broadband, Computers, Mac, IPhone, IPadWebsite Development

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