WUI-REP-Customer Q 客户质量工程师
AI Summary
A customer quality engineer at AUMOVIO handles 0km and field complaints, conducts 8D reporting and onsite dealer investigations, manages customer returns and audits, and supports quality and production teams with problem solving and ECN/PCN validation.
About this role
WUI-REP-Customer Q 客户质量工程师
Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide.
1. Customer 0km/Field complaint handling and increasing customer satisfaction continuously
2. 8D reporting to Customer, Online or Onsite
3.Onsite 4S(Dealer) investigation
4.Rework for Customer Returns
5.Take lead in Customer Audit, after SOP
6.Product Audit plan and implementation
7.ECN/PCN validation & tracking and get customer approval
8.Yearly test plan and implementation
9.Support to QMPP and SQM for problem solving regarding internal quality issue
10.Support to QMPP, Production and IE for outstanding operation
11.Read across and lessons learn to operations
Qualifications
1.Bachelor Degree or above, excellent fresh graduate is acceptable
2.2 years of working experiences in the automotive and/or manufacturing are desirable
3.Advanced presentation skills both in Chinese and English
4.Experiences in project management necessary
5.Technical and quality knowledge are necessary
Additional Information
Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. Make it yours! Join AUMOVIO. Own What’s Next.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.