Posted 4 months ago
Youth Instructor & Program Support Specialist
GarlandOn-siteFull-time
AI Summary
Leads youth soccer and STEAM enrichment classes for children ages 1–12 and supports marketing, sales, and administrative tasks; mentors instructors and assists with community outreach and enrollment.
About this role
General responsibilities are listed below, but not limited to the following.
Youth Instruction & Program Delivery:(60 - 90% of the time)
- Lead engaging, age-appropriate soccer & STEAM-based enrichment classes and camps for children ages 1–12
- Create a safe, inclusive, and fun learning environment
- Deliver the provided curriculum and adapt activities based on age and skill level
- Manage classroom behavior using positive reinforcement techniques
- Communicate effectively with parents regarding student progress and experiences
- Train and mentor instructors
- Demonstrate lots of patience and high positive energy
Marketing & Sales Support:(20 - 40% of the time)
- Assist in promoting programs through social media, email campaigns, and community outreach
- Represent the company at events, schools, and community functions
- Support enrollment efforts by communicating program value to prospective families
- Support sales and marketing efforts to grow the business
- Help capture photos/videos (with permission) for marketing use
- Maintain knowledge of programs, pricing, and promotions to support sales conversations
Administrative & Operational Support:
(10 - 20% of time)
- Handle class scheduling, attendance tracking, and basic reporting
- Assist with customer inquiries via phone, email, or in person
- Maintain organized records and ensure accurate data entry
- Support inventory management for supplies and materials
- Collaborate with team members to ensure smooth daily operations
*Interviews, field evaluation, and a 3-month observation period will be mandatory for all new employees.
Requirements
- Experience working with children (teaching, coaching, childcare, or similar)
- Strong communication and interpersonal skills
- Ability to multitask and adapt in a fast-paced environment
- Basic proficiency with technology (email, spreadsheets, social media platforms)
- Sales or customer service experience is a plus
- High school diploma required, college coursework in education, marketing, or related field preferred
- Maintain an active CRP, 1st Aid, and AED certification (youth preferred)
- Enthusiastic, patient, and engaging personality
- Strong organizational and time management skills
- Creative mindset for both teaching and marketing
- Team-oriented with a proactive attitude
- Professional and dependable
Benefits
- Opportunity to participate in a 401k
- Employee discounts on company apparel
- Bonus opportunities to increase earnings post observation period
Skills
Customer Relationship ManagementEmailMicrosoft OfficeSocial Media PlatformsSpreadsheetsVideo Capture
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