Posted 8 months ago

Zone Manager

BangkokOn-siteFull-time

AI Summary

Coordinates between companies and agencies to drive the Agency team toward its goals, initiates sales promotion activities, issues daily and monthly sales reports, monitors zone sales performance, and works with relevant functions on sales quality issues.

About this role

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force.

•Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps

•Plan and initiate activities to increase and maintain good productivity and persistency

•Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap.

•Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone

•Brief and prepare Zone Head with key issues and recommendations before any meeting

•Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis

Skills

Action Point TrackingClaim Ratio AnalysisComplaint HandlingLapse AnalysisMeeting CoordinationProductivity And Persistency ManagementReportingSales Performance MonitoringSales Promotion

Zone Manager

About this role

Skills

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