2646 Compliance Supervisor

Fire Security Services is looking for an experienced Compliance Supervisor to lead our Auckland Compliance team.

Due to an internal promotion this hands-on leadership role is now vacant. It is suited to someone with strong fire protection industry experience, sound technical knowledge, and the confidence to support a high-performing team delivering responsive, quality service to our customers.

About the role

Reporting to the Compliance Manager, you will provide day-to-day leadership across compliance testing, surveying, fire equipment technicians, maintenance contracts, customer requirements, reporting, quality assurance, and health and safety expectations.

You will play an important part in ensuring work is completed safely, efficiently, to a high technical standard, and in line with New Zealand Standards, best trade practice, company procedures, and customer expectations.

Key responsibilities

• Lead, support, train, and coordinate the Auckland Compliance team.
• Manage compliance testing, surveying, remedial works, and fire equipment activities.
• Oversee key customer and maintenance contracts, ensuring service delivery standards are met.
• Provide technical guidance, troubleshooting support, and quality assurance across the team.
• Prepare and review reports, quotations, defect information, and customer documentation.
• Work closely with customers, subcontractors, suppliers, branch teams, and administrators.
• Promote safe work practices, toolbox meetings, incident reporting, and compliance with company health and safety systems.
• Drive continuous improvement, customer satisfaction, and timely completion of work within estimated costings.

About you

You will be a practical, customer-focused leader who takes ownership, communicates clearly, and enjoys supporting others to succeed. You will be comfortable balancing technical work, team coordination, customer service, and operational priorities.

To be successful in this role, you will ideally bring:

• At least three years’ experience as a fire protection technician, with five years preferred.
• Relevant NZQA qualifications, with NZQA Level 4 preferred.
• Current or ability to obtain relevant IQP registrations for fire protection.
• Previous leadership, team coordination, or mentoring experience.
• Strong understanding of compliance, testing, servicing, and maintenance requirements.
• Sound computer skills, including Microsoft Office and industry-related systems.
• Excellent communication, planning, organization, and time management skills.
• A commitment to quality workmanship, safe work practices, and excellent customer service.

What we offer

• A leadership opportunity with an established New Zealand fire protection business.
• A varied role combining technical work, customer service, contract support, and team leadership.
• Support to maintain and develop relevant qualifications and registrations.
• A team environment built on courage, pride, integrity, and ambition.

Apply now

If you are an experienced fire protection professional ready to step into a key supervisory role, we would like to hear from you. Please apply with your CV and a brief cover letter outlining your relevant experience.

Fire Security Services is committed to fair and respectful recruitment practices. Applicants must have the right to work in New Zealand.