
Posted 3 months ago
2nd Shift Line/Ramp Supervisor
AI Summary
Leads the 2nd shift line service team at a Madison FBO, supervising ramp technicians, coordinating daily ground operations, and ensuring safety and customer service standards for private, military, and commercial flight operations.
About this role
Wisconsin Aviation is seeking an experienced and motivated aviation ramp supervisor to lead our 2nd shift line service team at our Madison FBO, located at Dane County Regional Airport. This is a hands-on leadership role in a fast-paced aviation environment, supporting private, military, and commercial flight operations.
As a Line Supervisor, you’ll be responsible for the safe, efficient operation of the ramp while delivering exceptional customer service to pilots, passengers, and flight crews. You’ll lead by example, working alongside your team, coordinating daily operations, and ensuring safety and service standards are met every shift.
What You’ll Do
- Supervise and support line technicians during daily ramp operations
- Ensure safe aircraft fueling, marshaling, towing, and ground handling
- Maintain situational awareness on an active airport ramp and make sound, real-time decisions
- Provide high-level customer service to private aviation, military, and commercial crews
- Enforce safety procedures, company policies, and FAA/industry standards
- Train, mentor, and support line staff to build a strong, professional team
What We’re Looking For
- Prior aviation line service experience or a relevant aviation degree/training program
- Leadership experience or demonstrated ability to direct and motivate a team
- Comfort working in a fast-paced, outdoor environment in all weather conditions
- Strong communication and decision-making skills
- A professional attitude and pride in representing the aviation industry.
Training & Certification
- Completion of an FAA and industry-recognized line service training program
- Certification in aviation fuel handling and fire safety (provided by Wisconsin Aviation)
Requirements
- Ability to pass required airport background check
- Valid driver’s license
- Must be able to meet physical demands of ramp operations.
Why Wisconsin Aviation
Wisconsin Aviation is a locally rooted, long-standing aviation company with a strong reputation for safety, professionalism, and customer service. We invest in our people through training, promote from within whenever possible, and offer stable, year-round operations. Our team takes pride in doing things the right way, supporting one another on the ramp, and representing the aviation industry at a high standard every day.
Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Skills
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