Jobless Developer
FitzMark logo
FitzMark

Posted 16 months ago

Open

Account Coordinator

AtlantaOn-siteFull-time

AI Summary

Account coordinator role focused on entering tracking data, managing loads in the TMS, scheduling pickups, and maintaining customer communications.

About this role

Who We Are:

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market.

At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.

Are you ready to make your mark?

Duties and Responsibilities

  • Utilize our Transportation Management System (TMS) to enter all tracking and tracing information from the carrier and proactively deliver tracking updates
  • Upload documents such as Proofs of Delivery (POD’s) and Bills of Lading (BOL’s) into customer portals
  • Accept, build, and close loads in the TMS and on customer portals
  • Update daily fuel surcharge in loads for customers
  • Schedule all pickup and delivery appointments for loads
  • Assist with customer communication and updates as needed

    • Knowledge and Skills

  • Mastery of attention to detail
  • Mastery of multi-tasking
  • Comfortable using computer programs including the internet
  • Superior organizational skills and time management
  • Ability to remain calm under pressure
  • Comfortable in a fast pace environment where no two days are the same

    • Experience and Qualifications

  • High School Diploma required
  • Bachelor's Degree preferred
  • Minimum of 1-year Customer Service Experience or Third-Party Logistics Experience a plus
  • 1-2 years of data entry experience preferred
  • Previous Sales Experience a plus

    • Skills

    Attention To DetailBills Of LadingBOLCarrier CommunicationCustomer PortalData EntryDocumentation ManagementFuel SurchargeLoad CreationLoad ManagementMultitaskingPODProactive UpdatesProof Of DeliverySchedulingTime ManagementTMSTracking And TracingTransportation Management System

    Explore related jobs

    More jobs at FitzMark

    Similar Attention To Detail jobs

    Jobs in Atlanta

    Browse these categories

    Attention To Detail JobsData Entry JobsMultitasking JobsScheduling JobsTime Management Jobs