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Posted 22 days ago

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Account Manager

United Arab EmiratesRemoteFull-time

AI Summary

Account Manager owns client relationships post-sale, handling onboarding, check-ins, renewals, and upsells to retain accounts and reduce churn.

About this role

About the role

Division50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.

What you'll do

  • Own a book of client accounts: onboarding, regular check-ins, coordinating delivery.
  • Drive renewals and upsells; get ahead of at-risk accounts before they churn.
  • Be the client's trusted point of contact.

What we're looking for (non-negotiable)

  • You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
  • Calm, proactive, organized; comfortable on video with clients.
  • Fluent English; Arabic a strong plus (client-facing in the region).

Nice to have: marketing-agency client management; a track record of high retention.

About us & how to apply

Division50 is a fast-growing digital-marketing partner. Apply below — strong applicants get a short video interview. Competitive base plus renewal commission.

Skills

Client OnboardingClient Relationship ManagementCRMRetention MetricsUpsellVideo Communication

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