Posted 2 months ago
Account Manager
United Arab EmiratesRemoteFull-time
AI Summary
Account Manager owns client relationships post-sale, handling onboarding, check-ins, renewals, and upsells to retain accounts and reduce churn.
About this role
About the role
Division50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.
What you'll do
- Own a book of client accounts: onboarding, regular check-ins, coordinating delivery.
- Drive renewals and upsells; get ahead of at-risk accounts before they churn.
- Be the client's trusted point of contact.
What we're looking for (non-negotiable)
- You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
- Calm, proactive, organized; comfortable on video with clients.
- Fluent English; Arabic a strong plus (client-facing in the region).
Nice to have: marketing-agency client management; a track record of high retention.
About us & how to apply
Division50 is a fast-growing digital-marketing partner. Apply below — strong applicants get a short video interview. Competitive base plus renewal commission.
Skills
Client OnboardingClient Relationship ManagementCRMRetention MetricsUpsellVideo Communication
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Market data for this role
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.