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Entrata

Posted 1 month ago

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Account Manager

Lehi, UtahOn-siteFull-time

AI Summary

Entrata is hiring an Account Manager to expand and manage relationships with strategic property management clients, driving growth and retention through consultative sales and cross-functional collaboration.

About this role

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.


This is a quota-bearing sales role.

Responsibilities will include:

  • Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
  • Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
  • Develop account plans that outline strategies for growth, upsell opportunities, and retention.
  • Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
  • Possess a deep understanding of Entrata's product suite and how it adds value to clients.
  • Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
  • Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
  • Communicate effectively with clients to convey product updates, new features, and relevant information.

    • Qualifications:

  • 3-5 years of experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)
  • Proven track record of successfully managing and growing a book of accounts.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
  • Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.
  • Familiarity with property management, real estate, or related industries is a plus.
  • Ability to work collaboratively in a fast-paced and dynamic environment.
  • Comfortable using and explaining complex software solutions; experience with property management software is a plus.

    • Skills

    Account PlanningClient Relationship ManagementEnterprise Software SalesPaaS SalesProperty Management SoftwareSaaS SalesSales Pipeline ManagementStakeholder ManagementUpsell Strategy

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