Account Manager

Job Responsibilities

• Develop assigned customers from prospect to customer.
• Increase the business share for existing customers.
• Manage proactively customer relationships to maximize customer satisfaction and retention.
• Effectively communicate the unique selling points of the company.
• Represent STARTEAM in a factory audit if required.
• Understand and account for quotations, and negotiate pricing, terms, and conditions.
• Drive new projects successfully from the Request For Quotation (RFQ) stage to mass production.
• Coordinate with CS to ensure timely order processing, production, and shipment.
• Accountable for Quotation, NPI, Item status tracking and corrective actions in case of underperformance, and overdue.
• Collaborate with Internal Teams & other Account /Sales managers globally, and share customer feedback, technical issues, and improvements for better alignment and a higher success rate to win more business globally.
• Provide regular sales forecasts and reports to management.
• Identify new opportunities, market gaps, and competitive advantages. 13.Represent the company at industry trade shows, conferences, and exhibitions to promote the company's products and generate leads.
• Responsible for global/local account management including setting up a regular communication platform between all involved locations with regular meetings.

Job Requirements

• University degree in Sales, Business Administration, or related field.
• Minimum 6 years of work experience in the Sales and PCB industry.
• Profound Know-How of PCB and rich sales experience.
• Strong in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task.
• Superior communication and interpersonal skills with the ability to effectively work with people at all levels in a multidisciplinary and multicultural environment.
• Superior problem-solving skills to assess and manage complex situations.
• Excellent customer service orientation delivered in a cost-efficient way.
• Strong counseling and negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus.
• Able to exhibit a high level of confidentiality, trustfulness, and a high standard of work ethics.
• Able to work independently as well as part of a team in a proactive, self-motivated, and responsible manner.
• Excellent command of spoken and written English.
• Proficient computer skills in Microsoft Office.

Why us?