Accounts Receivable and Collection Specialist

Reporting to the Accounts Receivable Manager, you will be responsible for managing customer collections, resolving billing-related inquiries, and ensuring timely receipt of payments while maintaining positive customer relationships. You will work closely with customers and internal stakeholders to address outstanding balances, reconcile accounts, and support the overall health of the business's cash flow. The ideal candidate is solutions-oriented with strong communication, negotiation, and problem-solving skills, keen attention to detail, and the ability to work independently in a fast-paced environment.

• Execute AR related processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up with open and reconciling items.
• Identify outstanding account receivables and reach out to customers to discuss their debt.
• Resolve billing and customer credit issues, and encourage timely payments.
• Generate monthly reports and assist with account reconciliation.
• Collaborate with various stakeholder groups to address inquiries from internal and external customers and recommend solutions.
• Assist in developing process improvement policies and procedures.
• Assist in financial audits and collaborate with external auditors as necessary