Posted 1 month ago
Activation Executive, Transaction Banking (Contract Basis)
AI Summary
The Activation Executive supports the Transaction Banking department by driving key projects to ensure timely delivery, assisting with customer migration activities, validating company profiles, handling inbound and outbound customer communications, and managing customer issues with channels, IT, and vendors.
About this role
If you are looking to excel and make a difference, take a closer look at us…
Overview:
The Activation Executive (contract basis) is responsible for driving key project within the Transaction Banking Dept to ensure timely project delivery.
Responsibilities
Assist in Customer Migration Activities
Assist in validating company profiles, and detail information in preparation for
data migration
Assist in Inbound call handling for companies to support migration process
Assist in email handling specifically for customer migration
Assist in Outbound customer care calls for clients
Management of customer issues with Channels, IT and vendor
Prepare status reports when necessary
Requirements
Seeking opportunities specifically within the Puchong region
Proficient in MS Office applications (i.e. Word, Excel, PowerPoint)
Demonstrates high levels of integrity, accountability, and a proactive approach to tasks
Able to communicate in Malay & English
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Skills
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