Administrator - Food & Beverage

Key Responsibilities

• Managing the online booking system, checking for busy days and liaising with large parties re pre orders and deposits.
• Updating menus with any new products, prices and calories printing menus for all Food and Beverage departments as needed.
• Responding to any relevant Food and Beverage emails, specifically in relation to large parties and enquiries
• Responding to Trip Advisor feedback, and reporting this to the management team on a weekly basis
• Working alongside the Food and Beverage management to ensure that all Health and Safety compliance is completed and up to date
• Responsible in putting together menu packages and offers for groups
• Support F&B outlet operations as and when required.

Skills, Knowledge & Expertise

• Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
• Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
• Brilliant - You’re someone who takes pride in your craft and thrives on making a difference.
• Honest - You’re someone who leads with integrity and communicates openly.

Benefits

• Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Life Assurance - peace of mind for you and your loved ones.
• Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.